WiFi that guests love. Networks that never fail. PCI compliance you can count on. ClearMax delivers enterprise-grade IT from Uptown Charlotte to Lake Norman, SouthPark to Fort Mill — serving hotels across the greater Charlotte metro.
Serving Charlotte, Huntersville, Matthews, Mint Hill, Indian Trail, Pineville, Fort Mill SC, Indian Land SC, Kannapolis, Cornelius, Davidson, Ballantyne, Belmont, Concord, Gastonia & Monroe
From guest WiFi to payment processing security, we handle every layer of your IT infrastructure.
Reliable WiFi directly impacts guest satisfaction and online reviews. We deploy enterprise UniFi access points, optimize coverage, manage bandwidth per guest, and provide customizable splash pages for upselling.
Robust cabling, switches, firewalls, and routing ensure your entire property operates seamlessly. We handle structured cabling (Cat6A), managed switches, and failover circuits so your network never goes dark.
Hotels process thousands of credit cards annually. We maintain PCI DSS compliance through network segmentation, encryption, regular audits, and intrusion detection. Stay compliant and avoid penalties.
VoIP phones for front desk, housekeeping, and operations. We manage SIP trunks, in-room phone integration, voicemail, and call routing. Crystal-clear communication at lower cost than legacy systems.
Dual internet circuits with automatic failover. If your primary connection drops, we switch to backup instantly. No downtime means no lost revenue or stranded guests.
Round-the-clock monitoring, proactive alerts, and rapid response. Your hotel operates 24/7 and so do we. Same-day on-site visits for critical issues, most problems resolved remotely.
We understand Charlotte’s hotel landscape—from Uptown convention properties to SouthPark and airport-area hotels. Local knowledge means faster response and better solutions.
Hotels handle sensitive payment and guest data. We implement enterprise-grade security and maintain compliance so you can focus on hospitality.
Network downtime = lost revenue. We design for 99.9% availability with redundancy and failover built in. Your guests stay connected. Always.
Free network audit to identify gaps, bottlenecks, and compliance risks specific to your property.
We design a phased infrastructure upgrade that fits your budget and operations schedule.
Install systems with minimal guest disruption. 24/7 monitoring and proactive maintenance begin immediately.
Costs depend on property size, service level, and existing infrastructure. Typical small-to-mid hotels (100-150 rooms) pay $2,000-$5,000/month. We offer flexible models: all-inclusive managed services, a la carte services, or hybrid. Schedule a free consultation to discuss your specific needs.
Yes. We partner with hotels to supplement or replace existing IT support. Many hotels find our managed service model more cost-effective than break-fix vendors. We can assess your current arrangement and propose an upgrade path.
We maintain 24/7 on-call teams and use redundant monitoring systems. If our primary team is unavailable, alerts escalate to senior engineers immediately. We also build failover and redundancy into your network so you’re protected even if your internet provider goes down.
Absolutely. Growing your hotel or modernizing spaces requires network planning. We work with your architects and contractors to ensure new areas have proper cabling, WiFi, and infrastructure from day one—avoiding costly retrofits.
We implement encryption, network segmentation, intrusion detection, regular security audits, and access controls. We stay current with industry standards and compliance requirements. Your guest data is treated with the same rigor as PCI payment data.
We’re headquartered in Nashville, Tennessee, with a strong presence in the Charlotte market. Our Charlotte team provides local expertise, faster response times, and deep familiarity with regional hospitality challenges.
Get a free network assessment and see how ClearMax can improve guest satisfaction, secure your data, and reduce IT headaches.
Guests expect reliable WiFi. Poor connectivity damages reviews and occupancy. Learn how to fix it.
Read Article →What every Charlotte hotel needs to know about PCI DSS requirements and best practices.
Read Article →Identify and fix common network weaknesses that plague Charlotte properties.
Read Article →